eBay Buyer Not Responding to Messages — What to Do

Why buyers don't respond

• eBay message landed in spam
• Buyer has notifications turned off
• Buyer forgot about the issue
• Buyer is deliberately avoiding communication

What you can do

1. Second message: Send a friendly follow-up after 2-3 days
2. Different subject line: Sometimes the first message gets spam-filtered
3. Keep it short: Long messages get read less
4. Set a deadline: "If I don't hear back by [date], I'll assume..."

Important

ALWAYS communicate through the eBay messaging system. Only then is the communication visible to eBay if it comes to a dispute.

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