Be more honest than positive. "Minor signs of use" is better than "like new" if it's not true.
Reply within 4 hours. AI tools help enormously here.
Set handling time realistically, then ship earlier than promised.
Free shipping solves this completely. Or: Clearly state shipping costs in the listing.
ShopManage helps you improve across all 4 categories. Try it now.
ShopManage answers messages with AI, monitors shipping deadlines and gives you a complete overview — 14 days free.
Start your free trial →